General

These general terms and conditions apply to all orders and deliveries processed via the online shop Nessabey. By placing an order on our website, the customer accepts these terms and conditions.

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Prices and Payments

All prices are exclude shipping costs. Payments are made with methods I offered on the website. Nessabey reserves the right to adjust prices at any time but guarantees that the prices displayed at the time of purchase will apply.

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Shipping and Delivery

Delivery is made to the address you provide. Orders are shipped within 7 business days after payment confirmation. We are not liable for delivery delays caused by third parties (e.g., shipping service providers). 

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No Returns and Warranty

Due to the unique nature of our selfmade and vintage pieces, all sales are final. We do not accept returns or offer refunds. Vintage items may show signs of wear, and any noticeable imperfections will be showed in the photos. Please ensure you review product descriptions and photos carefully before purchasing.

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We offer no warranty on vintage items as they are secondhand. Any significant defects not mentioned in the product description must be reported in writing within 5 days of receiving the item.

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Intellectual Property

All content on this site, including designs, logos, and product descriptions, is the property of Nessabey unless otherwise stated. Unauthorized use or reproduction of any content is prohibited.

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Data Protection

Your personal data will be treated confidentially and used only in accordance with applicable data protection laws. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.

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Customer Support

If you have any questions or concerns, feel free to contact us:

• Email: nessabeyclothing@gmail.com

• We aim to respond to inquiries within 48 hours.

Follow us on social media for updates and promotions!

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FAQ

1. How do I care for self-made items?

Each self-made item includes care instructions in the

product description. Handwashing or gentle cycles are

typically recommended.

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2. Do you offer custom-made orders?

Yes! If you're interested in a custom piece, please reach out to us

via email or social media for availability and pricing.

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3. Are all vintage items authentic?

Yes, all vintage items are handpicked and authentic. 

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4. Can I change my shipping address after placing an order?

If your order hasn’t been shipped yet, please contact us as

soon as possible to update the shipping details.